Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support:

• Account Data: Name and email address.
• Face Data: Visual facial features from photos you upload or capture via the camera. This includes skin tone, undertone characteristics, and face shape.
• Device Data: Information about your mobile device and app usage to improve performance.

2. How We Use Face Data

We collect and use your face data solely for the core purpose of providing personalized beauty analysis, skin tone matching, and curated skincare and makeup recommendations. When you upload a photo, it is used exclusively to generate these personalized results and track your beauty journey over time.

3. Data Retention

Your face data is stored as long as your account is active, to allow you to view your past analysis history and beauty progress. It is not appropriate to store face data indefinitely; therefore, if you delete your account, all of your face data will be immediately and permanently deleted from our servers.

4. Third-Party Sharing and AI Services

To perform the advanced beauty analysis, your face data is securely transmitted to our third-party AI service provider (Google Gemini API). Your data is shared with this third party purely for the purpose of processing the image analysis. Google Gemini does NOT store your face data; it is processed in memory and immediately discarded. Additionally, your photos are securely stored using Firebase Cloud Storage. All third-party partners provide the same or equal protection of your data as stated in this policy.

5. Data Security

We implement industry-standard security measures to protect your personal information. Your data is encrypted during transit using TLS and at rest using AES-256.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of your data
• Request deletion of your account (which permanently deletes all face data)
• Export your data

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@shadepro.app